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What are the reasons you might need a receipt from Sephora? 

- Proof of purchase for returns or exchanges - To track and manage expenses for budgeting purposes - To ensure accurate pricing and discounts were applied - For warranty or product guarantee purposes - To track and redeem loyalty points or rewards - To provide proof of purchase for insurance claims - For tax purposes or to claim business expenses - To verify credit card charges or prevent fraudulent activity - To keep track of product ingredients or allergens for future reference - For proof of purchase in case of a faulty product or dispute with the store.

What products are made by Sephora and where are they sold?

• Makeup products such as foundation, concealer, eyeshadow, mascara, and lipstick
• Skincare products such as cleansers, moisturizers, serums, and face masks
• Haircare products such as shampoo, conditioner, styling products, and hair tools
• Fragrances for both men and women
• Bath and body products such as body wash, body lotion, and bath bombs
• Nail products including nail polish and nail care tools
• Beauty tools such as makeup brushes, sponges, and lash curlers

Sephora products are sold in Sephora stores, as well as online on their website. They are also available at select department stores, such as JCPenney and Kohl's, and can be purchased through the Sephora mobile app. Additionally, Sephora products can be found in some international locations, including Canada, Mexico, and Europe.

What is the return policy without a receipt at Sephora?

Sephora Return Policy without a Receipt

At Sephora, we want you to be completely satisfied with your purchase. That's why we offer a flexible return policy, even if you don't have a receipt.

Return Timeframe

• Without a receipt, you have up to 60 days to return the item(s) for a full refund.
• If you have a Sephora account, we can look up your purchase history and extend the return timeframe to 90 days.

Return Method

You can return the item(s) in-store or by mail. Please note that if you choose to return by mail, you will be responsible for the cost of return shipping.

Return Requirements

• The item(s) must be in their original packaging and in new or gently used condition.
• All returns must be accompanied by the original receipt or a copy of your purchase confirmation email.
• If you have a Sephora account, we can also look up your purchase history to verify the purchase.

Refund Method

If your return is accepted, you will receive a full refund for the purchase price of the item(s) in the original form of payment.

Please note that we do not offer exchanges for returns without a receipt. If you would like to exchange an item, we recommend returning it for a refund and placing a new order.

Thank you for shopping at Sephora. We hope to see you again soon!

How can I get a duplicate receipt from Sephora?

How to Get a Duplicate Receipt from Sephora

If you have misplaced or lost your receipt from Sephora, don't worry! You can easily request a duplicate receipt from the store. Here's how:

• Step 1: Contact Sephora Customer Service

Call or email Sephora's customer service team and explain that you need a duplicate receipt. You can find their contact information on their website or on your Sephora account.

• Step 2: Provide your Purchase Information

In order to retrieve your receipt, you will need to provide the following information:

• Date of purchase
• Store location or online order number
• Total amount of purchase
• Payment method used (credit card, cash, etc.)
• Step 3: Verify your Identity

For security purposes, Sephora may ask you to verify your identity before providing a duplicate receipt. This could include providing your name, email, phone number, and/or address associated with your Sephora account.

• Step 4: Receive your Duplicate Receipt

Once Sephora has verified your information, they will email or mail you a copy of your duplicate receipt. This process may take a few days, so be patient!

Congratulations, you now have a duplicate receipt from Sephora! Keep it in a safe place in case you need it for returns or exchanges.

What elements are typically shown on a Sephora receipt.

Sephora Receipt

• Store name
• Date of purchase
• Transaction number
• Itemized list of purchased products
• Prices of each product
• Subtotal
• Tax amount
• Total amount
• Payment method
• Customer's loyalty program status and points earned
• Return/exchange policy information

Additional interesting features of a Sephora receipt include:

• Product samples attached or included in the receipt
• Promotional offers or discounts for future purchases
• Survey invitation for customers to provide feedback
• Information about Sephora's Beauty Insider program and its benefits
• Details about Sephora's return policy, including the time frame for returns and any restrictions
• Disclaimer about Sephora not being responsible for lost or stolen items
• Contact information for customer service or Sephora's corporate office