M&S receipt template

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What are the reasons you might need a receipt from M&S ? 

- Proof of purchase for returns or exchanges - Warranty or guarantee claims - Keeping track of expenses for budgeting or tax purposes - Proof of payment for reimbursement from employer or insurance - Ensuring correct pricing and discounts were applied - Verification of purchase for loyalty rewards or points - Resale value for clothing, shoes, or other retail items on secondary marketplaces or consignment shops.

What products are made by M&S and where are they sold?

Products made by M&S

  • Clothing for men, women, and children
  • Footwear
  • Lingerie and underwear
  • Accessories such as bags, scarves, and hats
  • Beauty and skincare products
  • Food and groceries
  • Wine and spirits
  • Home and furniture items
  • Technology and electrical products

M&S is primarily a UK-based company, so most of their products are sold in their stores across the United Kingdom. However, they also have an online store where customers can purchase their products from anywhere in the world.

What is the return policy without a receipt at M&S ?

Return Policy Without a Receipt at M&S

  • If you have lost or misplaced your receipt, you can still return items to M&S under certain conditions.
  • Items must be returned within 35 days of purchase.
  • The item must be in its original condition with all tags attached.
  • You will receive a refund in the form of a credit note or an exchange for the same value as the item returned.
  • If the item was purchased using a credit or debit card, the refund will be credited back to the same card.
  • If the item was purchased using cash, the refund will be given in the form of a credit note or an exchange.
  • Without a receipt, the refund or exchange will be at the current selling price of the item.
  • If the item is faulty or damaged, you may be entitled to a full refund regardless of whether you have a receipt or not.
  • If you have any further questions or concerns, please contact our customer service team for assistance.

How can I get a duplicate receipt from M&S ?

Getting a Duplicate Receipt from M&S

If you have misplaced or lost your original receipt from M&S, you can easily request a duplicate receipt by following these steps:

  • 1. Visit any M&S store and speak to a member of staff at the Customer Service desk.
  • 2. Inform them that you need a duplicate receipt and provide them with the details of your purchase, such as the date of purchase, items bought, and the total amount paid.
  • 3. If you have a Sparks card, make sure to bring it along as it can help the staff locate your purchase in their system.
  • 4. The staff will then be able to reprint your receipt for you.
  • 5. If you do not have the original payment method used for the purchase, the staff may require you to provide a form of identification, such as a driver's license or passport, to verify your identity.
  • 6. Once the duplicate receipt is printed, make sure to keep it in a safe place for future reference.

If you are unable to visit a store, you can also contact M&S customer service via phone or email to request a duplicate receipt. They may require you to provide the same information as mentioned above.

Please note that there may be a small fee for reprinting a duplicate receipt, which will be deducted from the original payment method used for the purchase.

We hope this information helps you in obtaining a duplicate receipt from M&S. Thank you for shopping with us!

What elements are typically shown on a M&S receipt.

M&S Receipt

  • Date and time of purchase
  • Store location
  • Transaction number
  • Itemized list of purchases
  • Price per item
  • Subtotal
  • Tax amount
  • Total amount due
  • Payment method
  • Cashier's name

Additional features of a M&S receipt include:

  • Scan code for returns and exchanges
  • Promotional offers or discounts
  • Membership rewards points earned
  • Customer service contact information
  • Survey invitation for feedback

 

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